Supervise a team of service technicians, including interviewing, hiring and training.
Develop operating budgets and monthly status reports, including maintaining projected gross/net profits.
Follow up on accounts receivable/overdue clients and approves all credit of accounts.
Maintain systems for responding to customer inquiries via telephone, online networks, and mail.
Review and initiate all completed work orders, including pricing, and verification of materials/labor used.
Initiates paperwork for returns of warranty parts?tag material and arrange shipping.
Monitor and evaluate system regarding call?backs and customer satisfaction, including assisting service technicians with callbacks or highly difficult technical problems.
Monitor and maintain inventory.
Develop advertising schedule/promotional literature for presentations.
Lead in the development of new markets in commercial areas of service.
Responsible for security and cleanliness of the Service Division building, trucks and equipment.
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About Burlington, NC
Are you ready to find your dream job in Burlington, North Carolina? Nestled in the heart of the state, Burlington offers a perfect blend of southern charm and modern opportunities. Known for its vibrant arts scene, with attractions like the Alamance Arts and the Paramount Theater, this area provides a rich cultural experience. Home to delicious southern cuisine and a thriving local economy, Burlington is ideal for both work and play. With close proximity to outdoor gems like Lake Mackintosh Park and a short drive to catch a game at the BB&T Field, this region has something for everyone. Explore our job listings today and embark on an exciting career journey in this enchanting destination!
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